Frequently Asked Questions

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General

General

What is CuddleFab?
CuddleFab is a homegrown fashion brand based in Indore, Madhya Pradesh, offering stylish, comfortable apparel designed for everyday wear and self-expression. We believe clothing should make you feel confident and cozy at the same time.
How can I place an order?
You can browse our products on the website, select your favorite items, choose the right size, and add them to your cart. Once you’re ready, go to checkout and complete your order with your shipping and payment details.
What are the shipping options and delivery times?
We offer standard shipping across India, and delivery times typically range based on your location and the shipping partner’s timelines. Detailed delivery estimates are shown at checkout.
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, UPI, net banking, and popular wallet options available during checkout.
Can I cancel or modify my order?
If you need to cancel or change an order, please contact us as soon as possible. If your order has not been shipped yet, we’ll do our best to update it. Once shipped, changes may not be possible.
How do I choose the correct size?
Each product page includes a size chart to help you pick the best fit. We recommend checking measurements before ordering to ensure the perfect fit.
What is your return/refund policy?
We offer a return and refund policy on eligible items. Please check our Returns & Exchanges page for full policy details, steps to initiate a return, and any conditions that apply.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use it to track your delivery status directly with the courier partner.
Are your products authentic?
Absolutely! Every item you see on our website is an original CuddleFab product designed by our in-house team and made with quality fabrics.
Do you offer bulk orders or reseller options?
Yes — we do offer bulk orders and dealer opportunities. If you’re interested in partnering with us or placing a large order, contact us through our Business/Collaboration email.
How can I contact customer support?
You can reach our support team anytime at help.cuddlefab@gmail.com for all order, product, or return-related questions.
How do I stay updated on new releases and offers?
Subscribe to our newsletter at the bottom of the website or follow us on social media to be the first to know about new launches, deals, and exclusive offers.